Overview
Overview
I-fitness is the largest and fastest-growing fitness chain in West Africa. It has over 24 branches across Nigeria, and every member uses the gym master application to scan their entry into the gym.
As a fitness enthusiast and a member of the i-fitness community, I experienced firsthand the challenges that came with using the gym master application, given its limited features.
I-fitness is the largest and fastest-growing fitness chain in West Africa. It has over 24 branches across Nigeria, and every member uses the gym master application to scan their entry into the gym.
As a fitness enthusiast and a member of the i-fitness community, I experienced firsthand the challenges that came with using the gym master application, given its limited features.
The Challenge
The Challenge
The application had a poor user interface, an undefined user journey, and a bunch of unused features that led to the terrible user experience we all experienced as fitness enthusiasts using the I-fitness gym.
The application had a poor user interface, an undefined user journey, and a bunch of unused features that led to the terrible user experience we all experienced as fitness enthusiasts using the I-fitness gym.
The Solution
The Solution
The Solution
Improve the user experience for fitness enthusiasts;
With the redesign of the gym master, I designed the I-fitness app that caters to the pain points of all fitness enthusiasts using the I-fitness gym.
The new app design sets a clear road map on the features and how users can easily use the application, it comes with a better user interface and some exciting new features.
Improve the user experience for fitness enthusiasts;
With the redesign of the gym master, I designed the I-fitness app that caters to the pain points of all fitness enthusiasts using the I-fitness gym.
The new app design sets a clear road map on the features and how users can easily use the application, it comes with a better user interface and some exciting new features.
Improve the user experience for fitness enthusiasts;
With the redesign of the gym master, I designed the I-fitness app that caters to the pain points of all fitness enthusiasts using the I-fitness gym.
The new app design sets a clear road map on the features and how users can easily use the application, it comes with a better user interface and some exciting new features.
Design Concepts
Design Concepts
Design Concepts
I introduced a simple and better user interface for the app that comes with a clearly defined user journey for fitness enthusiasts, an easy-to-use navigation bar, and added features that let users perform tasks they initially visited the gym to do on the app.
I introduced a simple and better user interface for the app that comes with a clearly defined user journey for fitness enthusiasts, an easy-to-use navigation bar, and added features that let users perform tasks they initially visited the gym to do on the app.
I introduced a simple and better user interface for the app that comes with a clearly defined user journey for fitness enthusiasts, an easy-to-use navigation bar, and added features that let users perform tasks they initially visited the gym to do on the app.
Results;
Results;
This was a personal passion project as a fitness enthusiast who faced the same pain points as other users of the gym.
This product has not been presented to the management, however being shown to a few users in my branch, the feedback has been positive.
This was a personal passion project as a fitness enthusiast who faced the same pain points as other users of the gym.
This product has not been presented to the management, however being shown to a few users in my branch, the feedback has been positive.
Designing The Solution
Designing The Solution
Designing The Solution
Onboarding flow;
For the onboarding flow, I designed a solution that lets users choose their gym subscription plans, trainer subscriptions if needed, and membership fees for first-time users while signing up.
Compared to the old application, users had to visit the gym branches, and manually get this done with the help of front desk personnel.
Onboarding flow;
For the onboarding flow, I designed a solution that lets users choose their gym subscription plans, trainer subscriptions if needed, and membership fees for first-time users while signing up.
Compared to the old application, users had to visit the gym branches, and manually get this done with the help of front desk personnel.
Onboarding flow;
For the onboarding flow, I designed a solution that lets users choose their gym subscription plans, trainer subscriptions if needed, and membership fees for first-time users while signing up.
Compared to the old application, users had to visit the gym branches, and manually get this done with the help of front desk personnel.
Homepage;
The app also has a sleek navigation bar at the bottom that helps users navigate through all the application pages.
Users can easily scan into the gym from the homepage, add hold or cancel their subscriptions, see their gym visits, see their in-app notifications, and book gym classes there.
Homepage;
The app also has a sleek navigation bar at the bottom that helps users navigate through all the application pages.
Users can easily scan into the gym from the homepage, add hold or cancel their subscriptions, see their gym visits, see their in-app notifications, and book gym classes there.
Homepage;
The app also has a sleek navigation bar at the bottom that helps users navigate through all the application pages.
Users can easily scan into the gym from the homepage, add hold or cancel their subscriptions, see their gym visits, see their in-app notifications, and book gym classes there.
Payments;
Users can now view their wallet’s balance, transaction history, fund wallet, and add payment methods on the app, compared to manually doing it at the gym branches with the help of the front desk personnel, and added a new feature for users to gift their friends gym subscriptions.
Payments;
Users can now view their wallet’s balance, transaction history, fund wallet, and add payment methods on the app, compared to manually doing it at the gym branches with the help of the front desk personnel, and added a new feature for users to gift their friends gym subscriptions.
Profile;
Users can now edit their profile ranging from changing their profile pictures to changing their email address and phone number as compared to the old application where this was impossible, and a user’s profile picture was the headshot taken by the front desk personnel on the user’s first day of registration at the gym branches.
Added an exciting feature that helps users now get points for their gym visits, and the points are converted to cash that is sent to their wallet on the app.
Users can also add hold or cancel their subscriptions from here and also invite friends to sign up to become fitness enthusiasts.
Profile;
Users can now edit their profile ranging from changing their profile pictures to changing their email address and phone number as compared to the old application where this was impossible, and a user’s profile picture was the headshot taken by the front desk personnel on the user’s first day of registration at the gym branches.
Added an exciting feature that helps users now get points for their gym visits, and the points are converted to cash that is sent to their wallet on the app.
Users can also add hold or cancel their subscriptions from here and also invite friends to sign up to become fitness enthusiasts.
Lastly, users can report a problem from the settings page of the application, get access to the FAQs, set up their login with biometrics, and view the gym’s privacy policies and terms of use.
Lastly, users can report a problem from the settings page of the application, get access to the FAQs, set up their login with biometrics, and view the gym’s privacy policies and terms of use.
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Improving the user experience of fitness enthusiasts
I-fitness
2024
Personal Passion Project
My Role
My Role
Worked solely as a user researcher and product designer to redesign the gym master app, and designed an i-fitness app with improved features and a better user interface.
Worked solely as a user researcher and product designer to redesign the gym master app, and designed an i-fitness app with improved features and a better user interface.